Contact Us
Last updated: 7 July 2026
We're here to help with anything related to your ROCloud account, billing, or the platform at https://rocloud.in.
Business details
ROCloud
Registered / place of business: Kothariya, Wadhwan, Surendranagar, Gujarat, India – 363030
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Get in touch
| Support email | support@mail.rocloud.in |
| Phone | +91 88499 27914 |
| Website | https://rocloud.in |
| Billing & account | Sign in and open Settings → Subscription in the owner portal |
Support hours
We aim to respond to email queries within 1–2 business days. Phone support is available Monday to Saturday, 10:00 AM – 6:00 PM IST (excluding public holidays).
Grievance Officer (data protection)
For complaints or concerns about how your personal data is handled, you may contact our Grievance Officer under the Digital Personal Data Protection Act, 2023:
Grievance Officer, ROCloud Email: support@mail.rocloud.in Address: Kothariya, Wadhwan, Surendranagar, Gujarat, India – 363030
Are you an end customer of a water business?
If you receive water deliveries from a business that uses ROCloud and your query is about an order, delivery, invoice, or your personal details, please contact that water business directly — they manage their own customers and data. ROCloud provides the software they use, but is not a party to your order.